Synaptic AQ Platform & Methodology | Synaptic

The Elements of Our Approach

Process Intelligence

Transformation begins with a detailed understanding of how your processes actually perform today. We combine process mining, system analytics, and direct observation to quantify friction, waste, and opportunity
Automated discovery tools pinpoint the highest-impact areas for optimization
These insights form a data-driven baseline for efficiency gains with measurable ROI

Pre-Built Industry AI Agents

Purpose-built agents designed for specific industry workflows eliminate months of custom development
Each agent is pre-built, pre-tested and pre-trained for the target use case and configurable for your environment
Agents are pre-integrated with the core web application on Salesforce for accelerated delivery, simplified compliance, and a seamless user experience across apps and agents

AI-Accelerated Delivery

Synaptic's delivery team leverages an end-to-end solution lifecycle platform that responsibly taps AI at every stage of project execution
The toolchain spans requirements analysis, design, code generation, automated testing, deployment, troubleshooting, and self-service support
Our platform reduces manual, bespoke efforts which accelerates delivery, lowers costs, and helps ensure consistency and quality

Continuous Evolution

Success is measured, not assumed. Our monitoring agents collect telemetry across key functions and workflows and actively confirm AI response accuracy and compliance 24x7
Operational data is joined with process insights to assess progress toward defined business objectives with regular review with project leaders
Our solutions are fully managed, including 24x7 support, training, enablement, SLAs and ongoing enhancements

Built on Salesforce

Deploying on Salesforce/Agentforce ensures enterprise-grade security, scalability, compliance and trustworthy AI from day one
Increase speed and ROI by leveraging your existing Salesforce applications, data and workflows
Direct integration simplifies security and compliance and enables a compelling, seamless user experience