About Synaptic — AI @ Work

Focus: The One Thing

There's one overriding priority in enterprise technology today — how to leverage AI in your business.

Generative AI is defining a new technology stack and novel ways of working. Entire industries are being reshaped before our eyes. While the hype machine is in full gear, the scale and speed of the change underway is real. We've lived through several big tech cycles. This one feels even more significant.

Mission: AI @ Work

In early 2024, we at Synaptic declared AI as our top priority and we re-aligned the business accordingly. Simply put, our goal is to make AI accessible and truely useful to you the leaders of businesses and government agencies.

AI @ Work became our tagline to reflect this mission and our grounding in pragmatic, enterprise-focused, real-world outcomes.

Since then we have worked with many organizations, helping them to adopt AI and evolve their core processes. We have also undergone our own AI transformation. The learning has been intense.

Strategy: Clarity. Velocity. Impact.

As the industry has astutely observed and documented in various studies - AI demos are easy; getting real business value can be difficult and demands unique skills, mindset, tools and technology. No surprise that 80% of AI projects don't make it to production.

In our experience, we see leaders struggle with both where to focus and how to execute. Our strategy and offerings addresses these challenges head on. They include methods, tools, and packaged solutions for target business processes with strong AI potential in industries that we know well.

To pinpoint the highest value opportunities, our process begins by digging deep into process design and metrics to identify where AI and process engineering can yield real impact. We call this understanding process intelligence. Without this insight, AI ROI is hit or miss.

Once we have defined the opportunity, the next imperative is to execute effectively and efficiently. We achieve this by first not-reinventing the wheel - we pull from our library pre‑built industry agents and apps. With our ai-powered delivery tool chain we then automate labor intensive delivery tasks which improves quality and lowers cost. Finally, everything we do is built on Salesforce which ensures enterprise security, scale and safe AI. Without trust, there is no transformation.

Offerings: Synaptic's AQ Suite

These capabilities and concepts are what make up our suite of "AQ" offerings. AQ refers to "AI Quotient" -- an organization's ability to tap AI to further its mission. Our offerings help leaders not only achieve the specific project outcomes but also expand their organization's capacity for AI transformation.

Culture: One Team

Finally, there is the Synaptic team who makes all of this possible. Central to our culture is the principle of One Team. This simple phrase implies all that it takes to think, act and perform as a unified team committed singularly to your success.

Thank you for visiting. We welcome the opportunity to connect and work together. It's an amazing time to build.

Bill Karpovich, CEO Synaptic Era, Inc.