Synaptic
Provider 360
Synaptic brings a new choice to Payers and Providers for modern Provider Relationship & Network Management (PRNM). Embrace a smarter path forward. Improve outcomes with significantly lower cost and greater speed than the traditional approach. Maintain compliance and security every step of way.
Built on Salesforce Health Cloud and delivered as an AI-powered Solution as a Service, Synaptic’s Provider 360 combines:
- The trust & scale of a world-class cloud and AI agent platform
- Powerful, pre-built PNRM cloud applications & AI agents
- Accelerated tailoring, integration & enablement
- Fully managed operations with built-in enhancements
- Expert guidance throughout the solution lifecycle
- Rapid migration from legacy applications
Provider360 Overview
Recruiting
Modernize and accelerate your provider recruiting process with Synaptic’s clinical recruiting application.
Built specifically for the specialized needs of Healthcare payers and providers, our solution automates the provider recruiting process end-to-end.
- Position Management
- Job Board Posting
- Targeted Recruitment
- Call Lists & Scripting
- CV Parsing
- Skills Matching
- Exception Handling
- Calendar Integration
- Workflow Automation
- Activity Management
- Clinician Tracking
- Facility Relationships
- Provider Nomination
- Reports & Dashboards
Credentialing
Our credentialing application is delivered in partnership with industry-leader, Verifiable.
The solution automates and streamlines the end-to-end provider qualification and competence assessment process.
- Initial & Recredentialing
- Primary Source Verification
- CAQH Profile Merge
- Credentialing Packet Creator
- Approval Workflows
- Sanctions and Exclusions Monitoring
- Expirables Monitoring
- Audit Trails
- Reports & Dashboards
Privileging
Privileging ensures that providers have the appropriate qualifications to deliver care within a facility.
Our solution digitizes and automates the privileging process to ensure compliance and efficiency.
- Bylaws
- Form Templating
- Pre-Screening
- Provider Portal
- Delineation of Privileges
- Approval Routing
- FPPE, OPPE, Peer Reviews
- Monitoring / Reapplication
- Reports & Dashboards
Contracting
Contracting facilitates the creation, negotiation, and management of provider agreements to ensure compliance and efficiency. Our solution streamlines this process
- Template Library
- Clause Library
- Document Generation
- Approval Routing
- Fee Schedules
- Network Participation
- Redlining
- Rate Negotiations
- Docusign Integration
Onboarding
Onboarding provides a smooth, compliant and comprehensive integration into the network / health system.
- Case Management
- Workflow Automation
- Approval Routing
- Training Resources
- Document Checklists
- 3rd Party Integrations
- Reports & Dashboards
Cloud Applications
Provider 360
Synapatic’s PNM/PRM solution offers comprehensive automation for provider relationship and network management. With digitized and automated processes, you can better respond to market demands and compliance requirements.
Job Posting Assistant
Simplifies and automates the process of provider job specification, management and optimization.
Includes intelligent skill recommendation and data management.
- Job Specification
- Skills Management
- Posting Management
Candidate Analyzer
Helps find the top candidates with intelligent ranking and recommendation. Analyzes resumes, qualifications and criteria and assesses best-fit. Streamlines process with with automated candidate progression.
- Resume Parse & Map
- Candidate Ranking
- Candidate Progression
Interview Assistant
Streamlines and optimizes the interview process by providing targeted question recommendations based on candidate background, job criteria and best practices.
- Question Generator
- Criteria Recommender
- Interview Assessment
AI Agents
Provider Recruiting Agents
Synaptic’s Provider Recruiting AI agents provide automated support for the hiring of service providers and work in conjunction with Synaptic’s PNM/PRM Solution as a Service.
Our agents leverage the Agentforce architecture to integrate directly into the existing data and governance structures of Salesforce Health Cloud. They automate various aspects of the provider recruiting process, including job posting management, candidate analysis, resume evaluation and interview optimization.
Rapid Migration
Leveraging its AI-powered, Solution as a Service platform, Synaptic accelerates migration to Health Cloud from various starting points including:
- Out-dated Salesforce applications
- Other Salesforce clouds
- 3rd party applications
- Custom-built applications






Synaptic
Provider 360
Synaptic brings a new choice to Payers and Providers for modern Provider Relationship & Network Management (PRNM). Embrace a smarter path forward. Improve outcomes with significantly lower cost and greater speed than the traditional approach. Maintain compliance and security every step of way.
- The trust & scale of a world-class cloud and AI agent platform
- Powerful, pre-built PNRM cloud applications & AI agents
- Accelerated tailoring, integration & enablement
- Fully managed operations with built-in enhancements
- Expert guidance throughout the solution lifecycle
- Rapid migration from legacy applications