Bill Karpovich
CEO
Bill was the first outside investor in Synaptic in 2020 and became CEO, leading to the spin out of mobile ISV Youreka with the backing of Salesforce Ventures in 2021 and sale to Vista-backed Dispatch in 2022.
Bill is the instigator behind Synaptic’s AI-enabled “Solution as Service” strategy which builds on 30 years of pioneering new technologies and business models in enterprise software including cloud, mobile and open source.
Bill experience spans garage-stage-startup through IPO and global scale. Bill was General Manager in IBM's Cloud and Watson Platform Division. Bill was also a key executive with several ground-breaking, Maryland-based, startups including USi (first SaaS provider, NASDAQ IPO), Digex (first IaaS provider, NASDAQ IPO), Sonatype (Software Supply Chain) and Zenoss (Open Core).
Bill is also the founder of Cofactor Ventures, a cloud and AI-focused investment fund, and he started his career at Accenture as software architect.
"The future is here, it's just not evenly distributed.”
Bojan Cubela
VP & General Manager, GTM Industries
Bojan Cubela is a Salesforce/Vlocity veteran and business growth leader with 25+ years of experience driving innovation in commercial and government sectors, now reshaped by AI. His AI journey began in 2017 at Salesforce, where he championed AI in Government webinars and hosted international delegations exploring early AI investments. Most recently, he served on the Board of Advisors at Virtical, an AI startup acquired by Simplify Healthcare in 2024.
As VP & GM, Industries GTM, Bojan leads go-to-market strategy, client acquisition, and customer success for AI-powered industry solutions, helping organizations navigate complexity, enhance efficiency, and drive impact.
"Working with public sector and healthcare organizations is more than business—it’s a privilege. The opportunity to improve lives at scale keeps me grounded and inspires me to work hard every day."
Mark Miller
Sr. Director, Enterprise & Agents
Mark Miller is a pioneer in enterprise software and AI solutions with over 30 years of experience building and scaling businesses from startup through global implementation. As a recognized subject matter expert in Generative AI for customer service, he has been featured in Forbes and VentureBeat. Mark's career spans roles from call center manager to CIO, with extensive expertise in enterprise service operations and AI-driven business transformation.
"Be curious, not judgmental."
Ram Reddy
Chief Product Officer
Ram Reddy brings 30+ years of experience in building and scaling enterprise software, with a strong focus on industry-specific CRM solutions. Over the past decade, he has been deeply involved in the Salesforce ecosystem, driving innovation across a wide spectrum of industries. He has led the development of cloud and SaaS solutions for both Fortune 100 enterprises and startups, delivering scalable, high-impact software.
Beyond his professional work, Ram is passionate about giving back. He actively supports nonprofit initiatives focused on educating underprivileged children and has been involved in an organization his wife has led for 22 years.
“In the age of AI, innovation must come with compassion. As technology reshapes jobs, we must uplift those without access to education, ensuring progress is inclusive and equitable.”
Sahil Kumar
VP of Delivery and Success
Sahil Kumar is a transformative leader with nearly two decades of experience in Salesforce consulting and digital transformation. As VP of Delivery and Customer Success at Synaptic Advisors, he drives strategic innovation across key sectors, leading global teams.
With AI at the core of Synaptic’s Salesforce services, Sahil redefines Advisory, Implementation, and Managed Services. Previously, he led multimillion-dollar transformation programs at Silverline, Deloitte, and NTT, setting industry benchmarks.
Renowned for his strategic vision and operational rigor, Sahil turns complex challenges into competitive advantages, driving sustainable growth in the digital era.
“Failure is an important mechanism for learning. I never plan to repeat the same mistake twice.”
Joey Kennedy
VP of Healthcare
Joey brings 20 years of experience in health technology enterprise software sales and execution to Synaptic. He has deep ties to the Salesforce ecosystem focused on healthcare through his time at Vlocity.
Throughout his career, Joey has consistently demonstrated success as an engaged, hands-on, enterprise sales leader fostering long-term client relationships built on trust.
As VP of Health at Synaptic, Joey leads client acquisition and go-to-market strategy for AI-powered health solutions, helping organizations deliver innovative, impactful projects to market more expeditiously, for faster time to value. His true passionate lies in ensuring his customers are successful.
“Building trust through honesty and integrity is crucial for long-term success.”
AI Agent Dash
Synaptic AI Agent
Meet Dash, our tireless digital companion who never needs coffee breaks or cat naps. While other AI might dream of electric sheep, Dash dreams of answering your questions with lightning speed and a dash of charm. He is part of family of AI Agents that we collectively call DASH-X. They help us automate planning, building, testing, supporting and operating.
Anyway, Dash is constantly learning new tricks (though he still hasn't mastered the art of high-fives) and is always eager to chat – whether it's 3 PM or 3 AM. Think of him as your friendly neighborhood problem-solver, minus the cape and spandex.
"What can I say? I'm all about Insight... as a Service.”
Meet the Board
Tom H. Boosinger III
Founder, & Chairman
Tom founded Synaptic Advisory Partners in 2008 with a mission to help organizations optimize their operations by harnessing the power of Salesforce. During his more than twelve years as CEO, Tom led Synaptic through significant growth, developing industry-focused capabilities, successfully launching products on the AppExchange and being recognized multiple times as part of the Inc. 5000.
A seasoned entrepreneur, leader, advisor, and investor, he has built, scaled, and successfully exited several companies. His experience spans both operational leadership and strategic investment, with a focus on AI-driven innovation and automation.
“We are at our best when we tackle challenges together. Success isn’t about individual brilliance - it’s about getting things done collaboratively and harnessing our collective strengths to cross the finish line.”
Jonathan Perl
Board Member, Boulder Ventures
Jonathan Perl, General Partner at Boulder Ventures since 2002, brings over 28 years of venture capital expertise in early-stage technology investments. He currently serves on multiple boards including Stardog, Terrago Technologies, and PeopleReign, while holding investments in Antithesis and Morning Consult. His impressive portfolio of successful exits includes Clarabridge (to Qualtrics), Flyby Media (to Apple), and ERA Corporation (to SRA International). Previously at Intersouth Partners, where he became Partner in 1999, Perl led numerous successful early-stage investments. He holds an MBA from Dartmouth's Tuck School and a BA from Tufts University.
David Joubran
Board Member, Equity Investor
David Joubran serves on the company boards of Culmen International, Hakkoda, Intact-Technology and Synaptic Advisors. Previously he was an SVP at Salesforce.com after they acquired Acumen Solutions, where he was Co-Founder, President, and CEO of Acumen Solutions, a global, privately-held business and technology consulting firm focused on providing innovative solutions to Fortune 500 companies and government agencies.
Mr. Joubran began his career at Andersen Consulting, now Accenture. Following his role at Andersen Consulting, Mr. Joubran built and managed the eBusiness practice of NDC Group, subsequently known as Xpedior."Anything is possible. There is always a solution if you are willing to look at the problem differently."
