Intelligence At Work

About Synaptic

Synaptic is a long-time Salesforce partner with a proven history of customer success with over 600 projects delivered and CSAT score of 4.98 and track record of developing innovation to accelerate time to value.

Past milestones include the build and spin out of mobile-app-builder and ISV, Youreka Labs, with the backing of Salesforce Ventures in 2021.

But still there is so much to be done. The typical industry solution project on Salesforce spends 75% of its budget over 3 years on Systems Integrators (SI).  While much has improved in enterprise software, the traditional SI approach to implementation – with its high-cost and infamous variability – remains unchanged.

Until now.

With generative AI, we have a new day and new possibilities. Putting this new-found intelligence to work we are pioneering a new model for solution delivery on Salesforce that achieves the next frontier of speed, efficiency and effectiveness.

Go Fast. Spend Less. Do More.

What's Different with Solution as a Service

Solution as a Service Cost Time and ROI Improvements

Solution as a Service combines the new possibilities available with AI with lessons from years in the trenches building enterprise cloud applications.   It offers an alternative to the traditional systems integrator (SI) approach to planning, customizing, delivering and managing industry solutions on Salesforce.  

Here are the key differences compared to the traditional approach. The cumulative impact is significant acceleration, cost savings and improved quality.  

Traditional SI Model
Solution as a Service

Labor Based Delivery

AI Powered Delivery

Build from Scratch

Start with Pre-Built Apps & Agents

Traditional Project Lifecycle

Hands-on Evolution

Toss Over the Wall Support

Fully Managed Service with SLA

Bill for Hours, Pay Up Front

Bill for Outcomes, Pay as You Go

Evolve through Change Orders

Continuous Improvement Built In

Solution as a Service Cost Time and ROI Improvements
Traditional SI Model
Solution as a Service

Labor Based Delivery

AI Powered Delivery

Build from Scratch

Start with Pre-Built Apps & Agents

Traditional Project Lifecycle

Hands-on Evolution

Toss Over the Wall Support

Fully Managed Service with SLA

Bill for Hours, Pay Up Front

Bill for Outcomes, Pay as You Go

Evolve through Change Orders

Continuous Improvement Built In

The Opportunity

Bill Karpovich

Bill Karpovich
CEO

While the changes underway in this AI era can be daunting, the opportunities for business and government leaders to achieve impact through software are unparalleled.

With Solution as a Service – by reducing time to value and lowering costs — project ROI is immediately amplified.  Combine this with the capabilities available not only in modern cloud applications but also industry AI agents, the possibilities are genuinely transformational.

In the end, our aim is to make possible for all organizations to have access to amazing software experiences.  With Solution as as Service we are taking an important step.  Please join us on the journey.  

Delivering Trust in the Era of AI

We are strong believers in the power of AI and the opportunity to achieve new heights of productivity and creativity. 

We also recognize the inherent risks especially those that extend to our customers and their businesses. To manage risks both internally and externally, we have established a comprehensive AI governance program that include strategies and tactics to ensure reliability, security, compliance and safety.

Trust is our central promise to customers and it goes far beyond risk management.  The sustain this trust as we expand our use of Ai, we have declared the principle of “People Over Prompts” which ensures human control, human oversight and human benefit in all that we do with Ai.   

Our promise to you is that we will always maintain this pro-human principle as a core part of our commitment to maintain your trust as we navigate new frontiers. 

Discover the Power of Solution as a Service
The modern approach to enterprise software
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